Your privacy is how we build trust
We protect your account, your payment details and every piece of information you share with piala45. This policy explains exactly how we do it—from the moment you open...
How we handle your information
piala45 collects personal information to verify your identity, process payments, and deliver the services you use. We store your name, email, phone number, and payment details securely. Information is processed where local law permits and shared only with payment partners and legal authorities when required. You control your account settings and can request access or deletion of your data. We encrypt all
transactions and use industry-standard security protocols to keep your information safe from unauthorised access.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Trust signals behind our policy
Our privacy commitments are built on industry-standard frameworks and legal compliance.
Encryption Standard
All data in transit uses TLS 1.2+ encryption. Stored payment details meet PCI DSS Level 1 compliance to prevent unauthorised...
Payment Partner Vetted
DANA, OVO, GoPay and QRIS integrations are managed by certified payment processors with their own privacy safeguards and fraud detection...
Third-Party Audits
We undergo regular security assessments to verify encryption, access controls and data handling practices meet international standards and local requirements.
Transparent Retention
Personal data is retained only as long as needed to provide services or meet legal obligations. You can request deletion...
No Selling Data
We do not sell, trade or rent your personal information to third parties. Data is shared only with payment processors...
Legal Jurisdiction
This policy complies with data protection standards applicable in supported regions. Updates reflect changes in local law and platform features.
Consistency across our platform policies
Our privacy commitment extends across every page and service.
| Account Policy | Aligns with privacy protections: account verification uses the same encrypted data collection and secure storage as this policy outlines. |
|---|---|
| Terms of Service | References privacy commitments: ToS confirms data handling, payment security and user rights that privacy policy details in full. |
| Payment Security | Integrated with privacy: DANA, OVO, GoPay and QRIS payment flows follow privacy standards outlined here for data transmission and storage. |
| Cookie Policy | Separate but linked: cookie use is disclosed separately but follows the same transparency and consent principles as core privacy commitments. |
| Responsible Use | Complements privacy: account protections include session timeouts and login alerts that reinforce the security posture described in this policy. |
| Support Policy | Reinforces data safety: support interactions are logged securely and follow the same encryption and retention standards as all other user data. |
| Platform Updates | Reflected here: any change to how we collect, store or share data triggers a privacy policy revision with clear communication to your account email. |
What defines our privacy practice
These six commitments shape how we operate every day.
Minimal Data Collection
We ask only for information needed to verify your identity, process payments and deliver service. No unnecessary fields, no hidden requests.
Secure Payment Handling
Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store full card numbers or credentials on our servers.
Clear Consent
You control what information we collect and how it's used. Opt-in and opt-out choices are visible in your account settings at all times.
No Third-Party Selling
Your data stays with piala45. We don't sell, rent or trade your personal information to marketers, data brokers or external platforms.
Fast Data Access
Request a copy of everything we hold on you within 48 hours. Download, review or request deletion directly from your account portal.
Instant Policy Updates
Changes to our privacy practices are notified to your registered email with 30 days' notice. You can review, object or close your account.